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A crisis event, for example someone experiencing the devastating effects of a mental health disability such as a drug or alcohol addiction, calls for an intervention directed by professionals who can make sure they accept the help they need before it's too late. A Crisis Intervention Team in Victoria is a form of community monitoring which calls upon and activates healthcare, law enforcement and other concerned agencies as well as family members to help individuals in crisis. This begins with the training and education of healthcare providers, law enforcement officers, and other participating team members in the community so they learn how to address the situation and effectively work together during such a crisis. There are training programs offered to train law enforcement officers and 911 emergency dispatchers for example, which involves 40 hours of training in collaborating with the mental health professionals they will be working with during the crisis, refining verbal de-escalation skills so that they can address and handle the crisis without it developing into a potentially dangerous or aggressive encounter, etc.
In many instances, Crisis Intervention Teams are used as a means of jail diversion. Meaning, being able to appropriately respond to what is really meant to be a health crisis and not a crime keeps individuals having a mental health crisis out of jail and where they should be, in a hospital or treatment setting getting help. Additionally this keeps individuals with mental health problems out of prison where they will not be able to appropriately address their disorder, such as a substance abuse disorder. Rather than in jail, those in crisis can receive behavioral therapies, counseling, medication and other recovery services to help them recover. This not only helps the person in crisis, but also the entire community because it costs more to keep someone with a mental health disorder in prison than it does to properly treat them in an appropriate mental health program.
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